--- title: Why are metrics failing to load on my Examiner Report? description:

When your examiner report fails to load metrics, it's likely because your examiner only has a few applications. Here's why and what to do about it.

image: https://blog.juristat.com/hubfs/Imported_Blog_Media/Screen+Shot+2017-01-25+at+4_27_03+PM+copy_png_03+PM+copy.png --- [![Juristat Logo For Email Header LG](https://blog.juristat.com/hs-fs/hubfs/Juristat%20Logo%20For%20Email%20Header%20LG.png?width=170&height=53&name=Juristat%20Logo%20For%20Email%20Header%20LG.png)](https://www.juristat.com/) # Why are metrics failing to load on my Examiner Report? Search the Juristat blog on Google Search | [![Share on facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png) ](http://www.facebook.com/share.php?u=https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=facebook) [![Share on linkedin](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png) ](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=linkedin) | | --- | | [![Share on twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png) ](https://twitter.com/intent/tweet?original_referer=https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=twitter&url=https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=twitter&source=tweetbutton&text=Why+are+metrics+failing+to+load+on+my+Examiner+Report%3F) [![Share on email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png) ](mailto:?subject=Check%20out%20https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=email%20&body=Check%20out%20https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report?utm_medium=social&utm_source=email) | If you purchase an Examiner Report, but the examiner only has a few disposed applications (likely because the examiner is fairly new at the USPTO), you may get an error message like this: ![](https://blog.juristat.com/hubfs/Imported_Blog_Media/Screen+Shot+2017-01-25+at+4_27_03+PM+copy_png_03+PM+copy.png) Or like this: ![](https://blog.juristat.com/hubfs/Imported_Blog_Media/img.png) We're always happy to refund your credit for low data reports. Simply [contact us](http://www.juristat.com/contact) and let us know that you'd like a refund.  ![](https://blog.juristat.com/hubfs/Imported_Blog_Media/img-8.png) ***Juristat Tip: **On a low-data examiner, it's often useful to check out the report for the examiner's supervisor (SPE) as a new examiner may be influenced by the behavior of his or her supervisor. We provide a link to that report in our Examiner Details section. * [ Comment](https://blog.juristat.com/help/2017/1/25/why-are-metrics-failing-to-load-on-my-examiner-report#comments-listing) Share - [Tweet](https://twitter.com/share) [Newer](https://blog.juristat.com/help/2017/1/26/how-can-i-check-my-usage) / [Older](https://blog.juristat.com/help/2017/1/20/how-do-i-add-users-to-my-account) [Privacy](https://app.juristat.com/#/privacy) | [Terms of Use](https://app.juristat.com/#/tou) | [Contact](https://resources.juristat.com/contact_us)  ![Juristat Logo](https://blog.juristat.com/hubfs/Juristat%20(November%202017)/Img/download.png) 211 N Broadway, Suite 2200 St. Louis, MO 63102 © 2018 Datanalytics, Inc. All rights reserved.